A recall occurs when an automaker or governing body (like the National Highway Transportation Safety Administration – NHTSA) determines that a defective part can affect the safe operation of a vehicle. Often, the recalled part is common to many different vehicles. There are different severities of recall issues, and some may be relatively minor. However, upon notification of a recall campaign, it's important to seek corrective service for the recall as soon as possible. Here are some quick answers to common recall questions.

  • What Does a Recall Mean for Owners?: A recall indicates an issue that can potentially affect the safety of a vehicle. Owners should seek a remedy to the issue as soon as possible.

  • How Do Owners Find Out About Recall Campaigns?: Manufacturers are required by law to notify registered owners via first-class mail as soon as possible. The notice will explain what the issue is and what effects it could cause. You can find also find out if your vehicle has been recalled by visiting the NHTSA Recall Website and entering the Vehicle Identification Number (VIN).

  • Do Owners Have to Pay for Recall Repairs?: No. By law, recall repairs must be performed free of charge. The manufacture will cover 100-percent of the repair cost.

  • Where Should Owners Go for Recall Repairs: Any manufacturer-authorized repair facility can perform recall repairs. If your model is subject to a recall, we invite you to contact Rusnak/Pasadena Audi to schedule an appointment.

If you have any questions about your Audi model or would like more information about recall repairs, feel free to contact us at your convenience. It will be our pleasure to assist you.

Categories: Service, Parts